well fuck, fuckin' Verizon, despite their lack of assistance, I'm back on line. apparently you have got to pay to speak to someone who actually speaks English, despite having been transferred from the folks who sorta speak English to the premium technical support the tech could not speak to me until I spoke to a salesperson.
Left to figure out on my own it took a while. I'm hoping there are other alternatives but recalling the verbal abuse I've heaped upon the technical support at the other avenues available to me, I fear I may have to rig some kind of tin can, string arrangement.
Fuckers.
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