06 November 2006

Snarkiness Rewarded

Picture it - an irate man phones because he's managed to run his check through his shredder and is demanding an immediate replacement - my next check date is 11/30. He says, "You mean to tell me that I cannot get a new check until next month, this is ridiculous. He, of course, wants to speak to a supervisor so the spokesmodel passes him off to S, he wants to escalate it futher so they pass it on to me. He tells me his story and becomes increasingly irate because we are not issuing any more checks until 11/30. He loudly exclaims this is ridiculous. Me - "And you running your check through your shredder was somehow not ridiculous?" I get two of those a year.

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